Thank you for providing the updated contact information. Here’s the revised Privacy Policy with the correct details:

At Engineers Kraft, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it when you visit our website, www.engineerskraft.com, or purchase our products, including fire extinguishers and fire balls. By accessing our website or purchasing from us, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services, process transactions, and maintain a secure shopping environment:

A. Personal Information: When you make a purchase or contact us, you may be required to provide certain personal information, including but not limited to:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information (credit card details, billing address, etc.)

B. Usage Data: We also collect information about how you interact with our website, such as:

  • IP address
  • Browser type
  • Pages visited
  • Time and date of visit
  • Device type
  • Location data (if applicable)

This information helps us improve the functionality of our website and personalize your experience.

C. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior. Cookies help us:

  • Enhance user experience (e.g., remembering your preferences)
  • Analyze website traffic
  • Customize content and advertisements You can choose to disable cookies through your browser settings, but this may affect your user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Processing and fulfilling orders for fire extinguishers and fire balls
  • Communicating with you about your order, including delivery updates, customer support, and product recalls
  • Improving the performance of our website and services
  • Providing personalized content and promotions
  • Preventing fraud and ensuring secure transactions
  • Complying with legal obligations and resolving disputes

3. Data Security

We take data security seriously and employ a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

  • Encryption of sensitive data during transmission
  • Secure storage of payment information
  • Regular security audits and updates

While we strive to protect your personal information, please note that no method of online data transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to minimizing risks.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in operating our business and providing services, such as:

  • Payment processors
  • Shipping and delivery services
  • Marketing and analytics providers These third parties are obligated to protect your information and are prohibited from using it for purposes other than those necessary to perform the services they provide to us.

We may also share information when required by law or to protect our rights, such as:

  • In response to legal requests (e.g., subpoenas)
  • To comply with applicable laws, regulations, or legal processes
  • To protect the safety, rights, or property of Engineers Kraft, our customers, or others

5. Your Rights and Choices

You have the following rights regarding your personal information:

A. Access and Correction: You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.

B. Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations. Please note that some data may be retained for legitimate business or legal purposes.

C. Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters from us, you can opt-out by following the unsubscribe instructions in the email or by contacting us directly.

D. Cookies and Tracking: You can manage your cookie preferences through your browser settings or use tools to block or delete cookies. However, disabling cookies may affect some features of our website.

6. Children’s Privacy

Engineers Kraft’s website is not intended for use by children under the age of 13, and we do not knowingly collect or maintain personal information from children. If we discover that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

7. International Transfers

If you are accessing our website from outside of the country where Engineers Kraft is based, please note that your information may be transferred to and processed in countries with different data protection laws. By using our services, you consent to the transfer of your information to these countries.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or the handling of your personal information, please contact us at:

Engineers Kraft
Email: engineerskraft01@gmail.com
Phone: +91 9582720772
Address: KH NO. 524 Extended Lal Dora, Village Mundka, New Delhi, 110041, India

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.