Welcome to Engineers Kraft! By using our website, www.engineerskraft.com, and purchasing our products, including fire extinguishers and fire balls, you agree to the following terms and conditions. Please read them carefully. These Terms & Conditions govern your use of our website, as well as your interaction with our services and products.

1. Acceptance of Terms

By accessing or using the Engineers Kraft website, purchasing products, or otherwise engaging with our services, you agree to comply with and be bound by these Terms & Conditions, our Privacy Policy, and any additional terms that may apply. If you do not agree to these terms, you must not use our website or purchase our products.

2. Changes to Terms

Engineers Kraft reserves the right to modify or update these Terms & Conditions at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review these terms periodically to stay informed of any updates.

3. Product Information

  • Accuracy of Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, images, or prices on our website. In the event of an error, Engineers Kraft reserves the right to correct such errors and update the relevant product information at any time without prior notice.
  • Availability: Product availability is subject to change without notice. We may limit the quantity of products available for purchase and reserve the right to discontinue products at our discretion.

4. Ordering and Payment

  • Order Confirmation: Once you place an order through our website, you will receive an order confirmation email. This is not an acceptance of your order but an acknowledgment that we have received it. Acceptance of your order will occur once your order is processed and shipped.
  • Pricing: Prices for products on our website are listed in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without prior notice. Taxes, shipping charges, and other applicable fees will be added at checkout.
  • Payment: We accept various forms of payment, including credit cards, debit cards, and other online payment methods. Payment must be made in full at the time of purchase.

5. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and delivery location of your order. These costs will be clearly stated at checkout.
  • Delivery Times: Estimated delivery times are provided on our website and during the checkout process. These times are approximate and may vary due to factors beyond our control, such as customs delays or carrier issues. Engineers Kraft is not liable for any delays in delivery.
  • Risk of Loss: The risk of loss for products purchased from Engineers Kraft passes to you upon delivery. Once the product is in your possession, it is your responsibility.

6. Returns and Refunds

Please refer to our Return and Refund Policy for details on how we handle returns, exchanges, and refunds.

7. Customer Responsibilities

  • Account Information: You are responsible for providing accurate, current, and complete information when creating an account, placing an order, or contacting customer service. You are also responsible for maintaining the confidentiality of your account and password.
  • Use of Website: You agree to use our website in compliance with all applicable laws and regulations. You will not engage in any conduct that could harm, disable, overburden, or impair our website, nor will you attempt to gain unauthorized access to our systems or networks.

8. Intellectual Property

  • Ownership of Content: All content on our website, including text, images, logos, trademarks, designs, and other materials, is owned by Engineers Kraft or its affiliates and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any of this content without our prior written consent.
  • Product Trademarks: All product names, logos, and trademarks are the property of Engineers Kraft and are used for identification purposes only. Use of these trademarks without permission is prohibited.

9. Limitation of Liability

  • Disclaimer of Warranties: Engineers Kraft provides the website and products on an “as is” and “as available” basis. We do not make any representations or warranties, express or implied, regarding the operation, quality, or availability of the website, the accuracy of product descriptions, or the performance of products.
  • Limitation of Liability: Engineers Kraft will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, arising from your use of the website or products, even if we have been advised of the possibility of such damages. Our liability to you will be limited to the purchase price of the product(s) in question.

10. Indemnification

You agree to indemnify and hold harmless Engineers Kraft, its directors, employees, agents, and affiliates from any claims, damages, or expenses (including reasonable legal fees) arising out of your use of the website, purchase of products, or violation of these Terms & Conditions.

11. Privacy and Security

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data. By using our website and purchasing our products, you consent to the collection and use of your data as outlined in our Privacy Policy.

12. Force Majeure

Engineers Kraft will not be liable for any delay or failure to perform its obligations under these Terms & Conditions due to causes beyond our reasonable control, including but not limited to acts of nature, government actions, war, terrorism, labor disputes, and other unforeseen events.

13. Governing Law and Dispute Resolution

  • Governing Law: These Terms & Conditions are governed by and construed in accordance with the laws of India.
  • Dispute Resolution: Any disputes arising from these Terms & Conditions or your use of our website will be resolved through binding arbitration in New Delhi, India, in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996.

14. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us:

Engineers Kraft
Email: engineerskraft01@gmail.com
Phone: +91 9582720772
Address: KH NO. 524 Extended Lal Dora, Village Mundka, New Delhi, 110041, India